These Terms and Conditions govern the relationship between:
LCF UG
Kaiserring 10 - 16, 68161 Mannheim, Germany
Email: contact@itsreal.media
(hereinafter referred to as "Provider")
and the respective customer (hereinafter referred to as "Customer").
The contract concerns the paid and time-limited provision of a web-based software solution ("CCVA") for automated analysis of digital image content, provided as a Software-as-a-Service (SaaS), along with associated IT services.
The contract is concluded via registration and acceptance of terms. Payment depends on selected tariff models (subscription or pay-per-use). Adjustments to fees are communicated four weeks in advance. Prices are net plus applicable VAT.
Customers must ensure a stable Internet connection, protect login credentials, and upload only legally compliant content.
Provider maintains a dedicated contact point for reporting potential legal violations: contact@sharpagents.ai.
Warranty rights follow German civil law. Defects must significantly impair contractual use and must be reported promptly.
The contract is initially concluded for a fixed term and renews automatically unless terminated with one month's notice. Upon termination, the right to use CCVA ceases, and the Provider may delete customer data after 30 days.
Parties comply with GDPR and applicable data protection laws. Confidential information must be protected unless disclosure is legally mandated.