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Terms and Conditions (CCVA)

These Terms and Conditions govern the relationship between:

LCF UG
Kaiserring 10 - 16, 68161 Mannheim, Germany
Email: contact@itsreal.media
(hereinafter referred to as "Provider")


and the respective customer (hereinafter referred to as "Customer").

§ 1 Subject Matter

The contract concerns the paid and time-limited provision of a web-based software solution ("CCVA") for automated analysis of digital image content, provided as a Software-as-a-Service (SaaS), along with associated IT services.

§ 2 Provider Services

§ 3 Scope of Use and Rights

§ 4 Contract Conclusion and Fees

The contract is concluded via registration and acceptance of terms. Payment depends on selected tariff models (subscription or pay-per-use). Adjustments to fees are communicated four weeks in advance. Prices are net plus applicable VAT.

§ 5 Customer Obligations

Customers must ensure a stable Internet connection, protect login credentials, and upload only legally compliant content.

§ 6 Contact Point

Provider maintains a dedicated contact point for reporting potential legal violations: contact@sharpagents.ai.

§ 7 Warranty

Warranty rights follow German civil law. Defects must significantly impair contractual use and must be reported promptly.

§ 8 Liability

§ 9 Term and Termination

The contract is initially concluded for a fixed term and renews automatically unless terminated with one month's notice. Upon termination, the right to use CCVA ceases, and the Provider may delete customer data after 30 days.

§ 10 Data Protection and Confidentiality

Parties comply with GDPR and applicable data protection laws. Confidential information must be protected unless disclosure is legally mandated.

§ 11 Final Provisions